Services
Practical support for the business side of dentistry.
Operations, front office systems, hiring, and team leadership—built for real-world dental practices.
Specializing in revenue growth and team optimization
Identifying operational bottlenecks in five key areas
to significantly increase profitability.
Services
-
Production & Collections
A/R management
Scheduling optimization
P & L analysis
Patient retention
Hygiene recare
Production per visit
Lost time reporting
-
Case acceptance
Treatment follow-up
Treatment presentation
Associate doctor support
Case presentation training
Financial discussion
Building trust
-
Patient Acquisition & Retention
Patient retention
Marketing & patient experience
Hygiene recare systems
Hygiene workflow optimization
Lapsed patient process
Internal referral system
-
Hiring & Operational Support
Leadership & change management
Recruiting strategy
Hiring process
Team communication
Patient communication scripting
Team development
Employee development
Conflict resolution
-
Operational Support
Insurance analysis
Practice analytics
Inventory optimization
Compensation benchmarking
Role clarity systems
Decision making & delegation
Experience and strategy that drive measurable progress.
Stronger profits. Better patient experiences. Higher employee retention. A practice that supports growth.
Results
-
Current engagement - real-time impact:
2024 Q3 & Q4
14% net year-over-year growth
23%+ collections on monthly net receipts
2025
23% net year-over-year growth
Collections: 60% —> 90%
28%+ new patient growth
2026
20% growth YTD
Collections : 96%+ YoY YTD
Case acceptance is 82% avg over 2025 76%
-
Aggregated results from prior engagements:
Up to 21% YoY growth
$500K–$700K monthly revenue
Collections up to 100%+
Gross margins: 40% → 52%
Patient attrition under 3%
Employee retention +70%
25+ team members built & trained
With 15 years inside real dental practices, I help owners improve performance, clarity, and outcomes—at any stage of growth.
What Practices See with Forge
• Sustainable revenue growth
• More predictable operations
• Clear roles and accountable teams
• Owners spending less time managing—and more time leading
• Businesses built to last, not just survive
Guidance grounded in decades of experience—built for the challenges you’re actually facing.
A clearer path to profitability, stronger teams, and more freedom as an owner.
Finally feel like you are running a business, not putting out fires.
The practice runs without everything coming through you.
Your team knows what success looks like and how to achieve it.
How it works
Free consultation
Assessment & recommendations
Custom proposal
Hands-on implementation